Terms and Conditions
1. GENERAL
These conditions apply to every offer, treatment and transaction between the nail studio and a client to which the nail studio has declared these conditions applicable, insofar as the parties have not expressly deviated from these conditions in writing.
These conditions apply to every offer, treatment and transaction between the nail studio and a client to which the nail studio has declared these conditions applicable, insofar as the parties have not expressly deviated from these conditions in writing.
2. EFFORT NAIL STUDIO
The nail studio will carry out the treatments to the best of its knowledge and ability and in accordance with the requirements of good craftsmanship and on the basis of the current state of science. The nail studio will inform the client as much as reasonably possible about the financial consequences of the change or addition to the treatment.
The nail studio will carry out the treatments to the best of its knowledge and ability and in accordance with the requirements of good craftsmanship and on the basis of the current state of science. The nail studio will inform the client as much as reasonably possible about the financial consequences of the change or addition to the treatment.
3. AGREEMENTS
The client must report any impediment to an appointment to the nail studio as soon as possible, but no later than 24 hours prior to the appointment. If an appointment is canceled less than 24 hours in advance, the costs of the agreed treatment will be charged.
The client must report any impediment to an appointment to the nail studio as soon as possible, but no later than 24 hours prior to the appointment. If an appointment is canceled less than 24 hours in advance, the costs of the agreed treatment will be charged.
4. PAYMENT
The nail studio lists all prices of treatments and products visibly in the nail studio. The reported prices include VAT. The nail studio will clearly state price changes 30 days before the effective date in the studio. The client must pay for the treatment and any products in cash immediately after the treatment.
The nail studio lists all prices of treatments and products visibly in the nail studio. The reported prices include VAT. The nail studio will clearly state price changes 30 days before the effective date in the studio. The client must pay for the treatment and any products in cash immediately after the treatment.
5. PERSONAL DATA & PRIVACY
Before the first treatment, the client provides the nail studio with all information that the nail studio indicates is necessary or of which the client should reasonably understand that it is necessary for the careful execution of the treatments.
Before the first treatment, the client provides the nail studio with all information that the nail studio indicates is necessary or of which the client should reasonably understand that it is necessary for the careful execution of the treatments.
The nail salon records the client's personal data in an automated system and on a customer card. The nail salon handles the client's confidential data in accordance with the guidelines in the Personal Data Protection Act. The nail studio will not sell or rent client data to third parties without prior written permission from the client.
6. CONFIDENTIALITY
The nail studio is obliged to maintain confidentiality of all confidential information provided by the client during the treatment. Information is considered confidential if this has been communicated by the client or if this arises from the nature of the information. Confidentiality lapses if, on the basis of a legal provision or a court decision, the nail salon is obliged to provide the confidential information to third parties.
The nail studio is obliged to maintain confidentiality of all confidential information provided by the client during the treatment. Information is considered confidential if this has been communicated by the client or if this arises from the nature of the information. Confidentiality lapses if, on the basis of a legal provision or a court decision, the nail salon is obliged to provide the confidential information to third parties.
7. LIABILITY
The nail studio is not liable for damage of any kind caused by the fact that the nail studio relied on incorrect or incomplete information provided by the client about relevant physical conditions, medication use, work or leisure activities. The nail studio is not liable for loss, theft or damage to personal property that the client has brought to the studio.
The nail studio is not liable for damage of any kind caused by the fact that the nail studio relied on incorrect or incomplete information provided by the client about relevant physical conditions, medication use, work or leisure activities. The nail studio is not liable for loss, theft or damage to personal property that the client has brought to the studio.
8. WARRANTY
The nail studio gives the client a 5-day guarantee on the treatment and products.
The nail studio gives the client a 5-day guarantee on the treatment and products.
9. COMPLAINTS
If the client has a complaint about the treatment, this must be reported in writing to the owner of the nail studio as soon as possible, but within five working days of discovery. The nail salon must respond to the complainant within five working days. If a complaint is justified, the nail salon will perform the treatment again as agreed. If the nail salon and the complainant cannot reach an agreement, no money can be refunded.
If the client has a complaint about the treatment, this must be reported in writing to the owner of the nail studio as soon as possible, but within five working days of discovery. The nail salon must respond to the complainant within five working days. If a complaint is justified, the nail salon will perform the treatment again as agreed. If the nail salon and the complainant cannot reach an agreement, no money can be refunded.
10. NAIL ART
If the nail studio shows an example of a nail art design to be applied, this is only an indication. The result on the client's nails does not have to be identical to the example shown. The copyright on applied nail art motifs rests with the nail studio.
If the nail studio shows an example of a nail art design to be applied, this is only an indication. The result on the client's nails does not have to be identical to the example shown. The copyright on applied nail art motifs rests with the nail studio.
11. GIFT CARD
The package or its value stated on the voucher must be spent in one go and cannot be exchanged for cash. Any change in value and/or features will invalidate the gift voucher. We charge €2.50 in shipping and administration costs for sending the gift vouchers.
The package or its value stated on the voucher must be spent in one go and cannot be exchanged for cash. Any change in value and/or features will invalidate the gift voucher. We charge €2.50 in shipping and administration costs for sending the gift vouchers.
12. DEPENDANT CONDUCT
The client must behave properly in the studio according to generally accepted standards.
The client must behave properly in the studio according to generally accepted standards.